Lufthansa has announced that starting mid-January 2024, the use of in-flight internet for messaging services will be free on short and medium-haul flights. This offer applies to aircraft from the Airbus A320 family equipped with Wi-Fi, which currently constitute approximately 60 percent of Lufthansa’s fleet.
Previously, internet suitable for messaging on Lufthansa short-haul flights cost 3 euros or 1,000 bonus miles per flight. According to the company, the free offering will not have a volume restriction, and passengers will also be able to send photos.
However, this free option will not be available on long-haul flights. On short and medium-haul flights, there will still be other internet options with higher bandwidth, similar to the existing ones – a surfing package for web browsing and emailing, and a streaming package for users to access streaming services.
Lufthansa has stated that the prices for these additional options will decrease by almost 50 percent, starting from mid-January 2024. The exact prices have not been disclosed yet. Currently, the surfing option costs 7 euros or 2,300 bonus miles on short-haul flights, and the streaming option costs 12 euros or 4,000 miles. These tariffs are valid only for the respective flight.
As before, accessing in-flight internet requires logging into the Flynet service with a Miles&More card number or an internet address linked to a Miles&More account. Passengers who are not members of Lufthansa’s loyalty program can register during the flight. Additionally, until December 31, 2023, there is a promotional offer allowing customers to use the internet for chatting free of charge for 30 minutes while on board.
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