Before upgrading, find out what’s actually filling your storage. Some of it may surprise you:
- Gmail messages and attachments, including Spam and Trash.
- Files in Google Drive, including items sitting in the Drive Trash and hidden data from connected apps.
- Photos and videos backed up in Original quality, plus Storage saver backups made after June 1, 2021.
- Android phone backups, including text messages, call history, settings and app data.
- WhatsApp backups on Android.
- Google Docs, Sheets and Slides files created or edited after June 1, 2021.
Files other people share with you don’t count against your storage, only the owner’s, unless you make your own copy.
To clean up on your phone, open Google Drive, Google Photos or Gmail and tap Clean up space or Manage storage. That opens Google One’s storage manager, where you can pick a service and swipe right to mark items for deletion or left to keep them, then review and delete. Be careful: items deleted from Drive and Gmail here are gone for good, while Google Photos keeps deleted items in the trash for 30 days.
To remove an old WhatsApp backup, open the Google One app, tap Storage, then Free up account storage, and choose WhatsApp under the cleanup options. Deleting a backup doesn’t stop future ones, so check WhatsApp’s backup settings too.
Freed space can take time to show up, and a new plan upgrade can take up to 24 hours to become active.