Kutaragi frames the fight as emotional. Many players see it as a question of rights. In August, while fighting a proposed class action in California, Sony argued it is not plausible that reasonable buyers think they gain ownership of a digital game. In plain terms, a digital purchase is a license, a permission to play that the company controls.
That is why the disc matters to people. A disc can be resold, lent to a friend or played years later without a server. A digital copy depends on your account staying active and the store keeping the game available.
Not every former Sony leader agrees with Kutaragi. Shawn Layden, who ran Sony Interactive Entertainment America from 2014 to 2018, called the move a “heavily spreadsheeted decision” and said Sony had taken a brand hit. He estimated that perhaps 20% of players still buy discs, but described them as the most loyal customers. A petition called Don’t Kill the Disc has gathered more than 385,000 signatures.
Lawmakers have noticed too. In the US, Representative Richie Torres has proposed the Power to the Players Act, which would ask the Federal Trade Commission to write rules protecting people’s ability to own and play the games they buy.