LumenUs uses AI to cut the 570 hours of post‑death paperwork
Founder Sara Tashakorinia learned the hard way how much admin follows a loss. Her startup uses AI to sort forms, claims and account closures by urgency.
Settling a loved one's affairs takes about 570 hours of paperwork on average, and LumenUs wants AI to handle much of it.
Founder Sara Tashakorinia built the startup after losing her husband eight years ago and spending years helping others through the process.
The platform asks detailed questions, then ranks tasks by urgency and can point families to money they didn't know they were owed.
LumenUs was part of the Startup Battlefield 200 at Disrupt in San Francisco and planned an early-access launch in October.
Quick read · 2 min
After a death, families face about 570 hours of paperwork on average. LumenUs, a new grief care startup, uses AI to cut that down by finding the right forms, helping file insurance claims and closing accounts.
Founder Sara Tashakorinia lost her husband eight years ago and spent years helping other families through the same maze. LumenUs asks detailed questions at sign-up, then sorts tasks into what must happen now and what can wait. It can also help uncover benefits families don't know about, such as unclaimed life insurance.
Co-founders include a former Google and Box engineer.
Clinicians and social workers are helping test it.
Early access was planned for October.
Before trusting any app with this much sensitive data, check how it protects and shares your information. For lost policies, the free NAIC policy locator is a good first step.
Losing someone you love comes with a second, quieter burden: about 570 hours of paperwork, on average, to settle their affairs. That’s more than three months of full-time work, landing on people at the worst moment of their lives. LumenUs, a new grief care startup, wants AI to take as much of that load as it can.
Almost everyone will face this at some point, as a spouse, a child or an executor. Missed deadlines can cost money, unclaimed benefits can go unnoticed, and the sheer volume of calls and forms can stretch grief out for months. A tool that tells you what to do first, and does some of it for you, could make a real difference.
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Why the founder built LumenUs
Sara Tashakorinia knows the problem personally. Her husband died in a car accident eight years ago, and she found herself buried in tax forms, insurance claims and bank accounts that needed closing.
She describes the experience as suddenly being named project manager of a project you never knew existed, with no information and no training. Looking back, she says the pain left her too lost to question why she’d been handed a stack of forms, or why a funeral home charged her what she calls a 300% markup on a casket.
After years of volunteering to help other families through the same process, she realized AI might help with the least human parts of it. She founded LumenUs last year.
02
How AI grief paperwork automation works
LumenUs starts with an onboarding process. New users answer detailed questions about the legal and financial situation and about their own state of mind. Tashakorinia says the questions exist only to personalize the help, first to who the person is and then to what happened.
From there, the platform sorts every task by urgency. Some things have to happen in the first days. Others can safely wait weeks. Seeing that split clearly can take a lot of panic out of the process.
The AI is aimed at chores like closing a bank account, submitting an insurance claim or tracking down the correct tax form. The goal, she says, is to automate as much as possible and give that time back to the family. The company is clear that it isn’t trying to automate grief itself, only the admin around it.
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The money families may not know about
One of the most practical benefits is finding money. Billions of dollars in life insurance benefits go unclaimed because beneficiaries don’t know a policy exists. By asking the right questions early, LumenUs says it can help some families discover payouts they’re entitled to.
You don’t need an app to start looking. The National Association of Insurance Commissioners runs a free Life Insurance Policy Locator. You enter details from the death certificate, such as the person’s legal name, date of birth, date of death and Social Security number, and participating insurers check their records. If you’re a beneficiary of a policy they find, the insurer contacts you directly. In Oklahoma alone, the state insurance department says the locator has helped residents find $260 million since 2017.
Be careful, though. Scammers know about unclaimed money too. On July 9, 2026, the Federal Trade Commission warned about fake letters claiming you can share in life insurance proceeds from a stranger with your last name. Real unclaimed property is handled by official state programs, not by letters from unknown law firms.
04
Can you trust an app with this much personal data?
LumenUs asks families to share some of the most sensitive information there is: Social Security numbers, bank details, insurance policies and their emotional state. That makes security the first question to ask of any service like this.
Tashakorinia’s background is in cybersecurity, which should help. Her two co-founders bring different skills. Larry Keeley is a professor and entrepreneur who studies innovation, while Sajad Mirzaei previously worked as an engineer at Box and Google. The team is also testing the product with input from clinicians and social workers.
Before signing up for any grief or estate service, check how it stores your data, whether you can delete it, and whether it ever sells information to partners such as insurers or funeral homes.
For now, LumenUs focuses on the period right after a death, when the paperwork is heaviest. Tashakorinia hopes it will eventually support people through the longer grieving process as well.
The startup showcased its idea as part of the Startup Battlefield 200, a lineup of promising early-stage companies at the Disrupt conference in San Francisco in mid-October. It said it would open early access in October, so expect a limited rollout before any wider launch.
Even if you never use it, the idea behind LumenUs is a useful checklist: deal with the urgent items first, look hard for benefits you may be owed, and don’t let a pile of forms set the pace of your grief.
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Quick answers
How much paperwork is there after a death?
On average, settling a loved one’s affairs takes about 570 hours of administrative work, covering forms, claims, accounts and notifications.
What does LumenUs do?
It uses AI to organize post-death tasks by urgency, help with forms, claims and account closures, and flag money a family may be owed.
How do I find a lost life insurance policy?
Use the NAIC’s free Life Insurance Policy Locator with details from the death certificate. Insurers will contact you if you’re a beneficiary.
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