The new Warranty and care menu shows coverage for your phone, watch and earbuds in one place. Here is how to use it, and what to do without it.
Samsung's One UI 9 update adds a Warranty and care menu to Settings. Open it and you see your Galaxy's coverage type, its expiry date and whether you can still add Samsung Care+, plus the warranty status of any watches, earbuds or tablets on the same Samsung account.
The menu also runs diagnostics, books repairs at authorized centers and shows repair cost estimates with and without Care+.
One UI 9 is rolling out now, with the Galaxy S24, Z Fold 5, Z Flip 5 and A56 among the phones already getting it in some regions.
Your Galaxy’s screen cracks, or the battery starts dying by lunchtime. Before you pay for a repair, the first question is whether it is still under warranty. With One UI 9, Samsung has finally put that answer one tap away, in a new Warranty and care menu inside the Settings app.
That matters because warranty status decides whether a fix is free, cheap or expensive. Until now, finding it often meant digging out receipts, calling support or hunting through Samsung’s website. The new menu also covers your other Galaxy gear, so a Samsung Galaxy warranty check for your watch or earbuds happens in the same place. Here is how to use it, and the fallback options if your device does not have One UI 9 yet.
On a Galaxy running One UI 9, open Settings and tap Warranty and care. That is it.
At the top you will see the device in your hand: its coverage type, its expiration date and whether it can still be enrolled in Samsung Care+, the company’s paid protection plan. Underneath are the other Galaxy phones, tablets, watches and earbuds linked to the Samsung account you are signed in with, each with its own warranty details.
One catch: warranty information only shows up if the device is registered to your Samsung account. Most phones register during setup, but a secondhand phone or a watch paired years ago might not be.
The menu is more than a date checker. It is built to take you from “something is wrong” to “it is booked for repair” without leaving Settings.
In the US, some troubleshooting categories hand you over to the Samsung Members app, and you can also start a support chat from the menu.
The feature arrived with One UI 9, Samsung’s Android 17 update, which first shipped on the Galaxy Z Fold8, Z Fold8 Ultra and Z Flip8 in July. Samsung detailed the menu on August 18.
Since then, One UI 9 has been spreading to older models. The Galaxy S24 series has it, and in October stable builds reached the Galaxy Z Fold 5 and Z Flip 5 globally, starting in Europe, along with variants of the Galaxy A56 5G and A36 5G. The Galaxy S23 series began getting One UI 9 in South Korea on October 14, with no confirmed date yet for the US or other markets. Release notes for the Fold 5, Flip 5 and A56 updates list the Warranty and care section.
Samsung has not published a full list of devices that get the menu, and features can differ by country. To see whether your update has arrived, go to Settings > Software update > Check for updates. The Galaxy S22 series and several older devices are not expected to get Android 17 at all.
If your phone has not been updated, or is too old for One UI 9, the Samsung Members app is the next stop. It comes preinstalled on most Galaxy devices, and you can download it from the Galaxy Store or Google Play if it is missing.
Depending on your model, app version and region, the app may show full product and warranty details. If it does not, move on to the website.
The last option works for any Galaxy device. Sign in to Samsung’s online devices portal with your Samsung account. Registered devices show their warranty status under My Products.
If a device is not listed, you can register it with its serial number or IMEI, the unique ID for each phone. Find both in Settings > About phone (or About tablet).
Samsung’s records do not always match the day you actually bought the phone. If the expiration date looks too early, look for Review Warranty or the option to submit a warranty dispute on the website. Upload your proof of purchase, such as the receipt or order confirmation, so Samsung can correct the date.
It is worth doing before anything breaks. Fixing the date when you are calm, with the receipt in hand, is a lot easier than arguing about it at the repair counter.
On One UI 9, go to Settings, then Warranty and care. On older software, use the Support tab in the Samsung Members app, or sign in to Samsung’s website and look under My Products.
Yes. If your watch is linked to the same Samsung account, its coverage appears in the Warranty and care menu on a One UI 9 phone. You can also check it through Samsung’s website.
The device has to be registered to your Samsung account. Register it through Samsung Members or the website using its serial number or IMEI.
You're reading the quick version.
Read next
Open earbuds or noise canceling? Who should buy which pair
Open earbuds let the world in on purpose, while noise-canceling buds shut it out. Here's who each one suits, what they cost, and the catch with both.
Amazon's first smart alarm clock has no camera and can wake you at a lighter point in your sleep. The best trick needs a subscription, though.
T-Mobile's boss says there is no room for SpaceX to rent its network. Your satellite texting stays, but the fight for your phone bill just got sharper.
Apple's latest iPhone update closes security holes that could let attackers run code on your phone, and adds Siri memory. A few changes may still annoy you.
The Daily Brief
Every morning, the news that matters from AI, phones, apps and the people shaping tech. Explained in plain English. Free.
One email a day. No spam, unsubscribe anytime. Privacy policy
